MSPs looking for the Produce8 Playbook, look no further!

Measuring Email and Messaging Overload

Messaging tools like Slack and Teams and business email keep people connected. But constant communication makes it difficult to focus. Produce8 helps you measure collaboration volume across teams so you can see where communication is improving workflows and where it is causing distraction.

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Constant distraction from workday technology harms productivity

Modern work depends on communication platforms like Slack, Teams and email. They make collaboration instant but they also increase the number of daily interruptions. Over time, small and frequent interactions add up breaking focus and extending the workday.

Without data, you cannot answer:

  • How much time employees spend in messaging and email each day?
  • How communication load differs across teams or departments?
  • Whether communication is supporting work or preventing it?
  • Are we trending in a bad direction or good?

Produce8 measures the volume of messaging and email interactions to show how communication habits are shaping the workday.

What if you could visualize how digital communication impacts your workforce

Produce8 can help you understand how communication tools are used across your organization. You can identify if messaging and email are causing distraction and unnecessary cognitive load.

Measure Application Usage

You can view messaging and email app usage by average and total time spent, and interaction counts including change over the previous time period to help spot signs of changing collaboration load.

Spot Differences Between Departments

Teams use tools differently. Department trends provide some insight into how teams leverage messaging and how their usage changes over time.

Leverage Organization, Team and individual communications challenges

Behavior changes require engagement and habit creation. The challenges feature provides a way for initiatives to reduce collaboration overload to drive the involvement of people across an organization and provides the data to show impact across all workday metrics.

Implement Policy Changes and Measure Impact

Many companies lack clear guidelines about how to configure and use communications to minimize distractions. Produce8 can demonstrate how those changes impact usage patterns.

How it Works

  • Step 1 - Track Communication Activity
    Produce8 captures high-level activity from messaging and email tools to measure the total volume of communication across teams.
  • Step 2 - Analyze Frequency and Time Spent
    View average time spent in messaging tools, number of app interactions, and email activity patterns. Identify where usage is higher than expected or increasing over time.
  • Step 3 - Assess Impact of Change
    Compare messaging and email trends before and after changes to combat distraction and communication overload are introduced.

What You'll Learn

Produce8 fills a critical gap in understanding the impact of collaboration on Digital Employee Experience and productivity.

  • Average daily time spent in messaging and email tools
  • Frequency of interactions and app switching
  • Department-level comparisons of communication load
  • Month-over-month changes in volume or time spent
  • Relationship between messaging, calls, and meetings

Ready to Get Started?

Measuring communication activity helps you see how collaboration tools are being used across the business so you can protect focus time and reduce digital overload.

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